Once your application for an @my-iPhone email account has been accepted you will receive an email containing your @my-iPhone email address and password. This tutorial will help you set up your new @my-iPhone email account.

1 - Create Basic Email Account

To start setting up your @my-iPhone email account go to Settings ->Mail, Contacts, Calendars ->Add Account... ->Other ->Add Mail Account

Complete the fields as follows:

Name: The name to be displayed when you send an email, normally your name
Address: Enter the @my-iPhone email address you have been given
Password: Enter your @my-iPhone password
Description: Description of account, normally the email address

Click 'Save'

Your iPhone will start 'Looking up account information' and will take you to a 'New Account' screen.

2 - Add Email Account Detail

Select 'POP'

For the Incoming Mail Server, enter the following information:

Host Name: pop.my-iphone.com
User Name: Enter the @my-iPhone.com email address you have been given
Password: This should already be completed, but is your @my-iphone.com password

For the Outgoing Mail Server, enter the following details:

Host Name: smtp.my-iphone.com
User Name: Enter the @my-iPhone.com email address you have been given
Password: Enter your @my-iphone.com password

Click 'Save'

Your iPhone will start 'Verifying POP account information'. A window will pop up displaying 'Secure Connection Failed. The certificate for ???@my-iphone.com may not be valid', where ??? is your @my-iPhone email address.

Click 'Cancel' and then 'Save'

A pop-up menu will appear. This account may not be able to send or receive emails. Are you sure you want to save?

Click 'Save' and the account will be saved.

3 - Ensure the Outgoing and Incoming Settings Are Correct

From the Home menu go Settings -> Mail, Contacts, Calendars and click on the @my-iPhone email account.

Scroll down to SMTP and click on 'smtp.my-iphone.com'. Under 'Primary Server' will be 'smtp.my-iphone.com', click on this tab. Ensure that 'Use SSL' is set to Off.

Click SMTP at the top of the page. On the new page select the option in the top header with your email address on.

Scroll down and click the 'Advanced' tab.

Ensure that:
'Use SSL' is turned off
Authentication is set to: Password
Delete from server: This option can be set to one of three settings and is VERY IMPORTANT. The way in which you are going to use your @my-iPhone email account will determine the setting used:

If you are going to use your iPhone to fully manage your @my-iPhone email account then select 'When removed from Inbox'. When you delete a message on you iPhone it will also delete it from the server.

If you are going to use another mail application to manage your @my-iPhone email account, such as Outlook Mac Mail or the SiteMail webmail service, then select 'Never'. Even if you delete an email from your iPhone it will remain on our email server. NOTE: Your Inbox may fill up if you do not delete email from the @my-iPhone server inbox.

Test your email account be sending an email and receiving an email from an email account you know works.

If you have problems with setting up you account visit our troubleshooting guide.